Collaborate with department heads to identify training needs across various roles in the restaurant.

Develop comprehensive training programs focusing on customer service, food safety, hospitality standards, and operational procedures.

Create engaging training materials, both digital and physical, ensuring they are up-to-date with industry best practices.

Conduct orientation sessions for new employees, ensuring they understand the restaurant’s values, culture, and operational procedures.

Organize ongoing training sessions for existing staff, covering areas such as menu knowledge, customer engagement, and conflict resolution.

Utilize a variety of training methods, including hands-on training, workshops, and online modules, to cater to different learning styles.

Implement evaluation methods to assess the effectiveness of training programs, including feedback surveys and performance assessments.

Analyze training outcomes and use data-driven insights to continuously improve training methods and content.

Continuously review training processes and update them to align with industry trends and emerging technologies.

Foster a positive learning environment where employees feel motivated to enhance their skills.

เพศ : ไม่ระบุ

อายุ(ปี) : 35 - 45

ระดับการศึกษา : ปริญญาตรี - ปริญญาโท

ประสบการณ์(ปี) : 10ปีขึ้นไป

A successful Training Operations Manager in the hospitality industry typically possesses:

A bachelor’s degree in Hospitality Management, Business Administration, or a related field. A master’s degree can be advantageous.

Substantial experience in restaurant operations and training. Prior roles in management or training within the hospitality sector are highly desirable

In-depth understanding of hospitality standards, customer service principles, food safety regulations, and restaurant operations.

Strong communication, leadership, and interpersonal skills. Proficiency in instructional design, training delivery, and evaluation techniques. Familiarity with training software and e-learning platforms is a plus.

Enthusiasm for continuous learning, adaptability to change, and a passion for fostering a positive and productive work environment.

ประกันสุขภาพ

ค่าทำงานล่วงเวลา

เงินโบนัสตามผลงาน

ประกันสังคม

ชื่อผู้ติดต่อ : คุณวรรณ Recruitment Supervisor

เบอร์ผู้ติดต่อ : 022341957#902

เลขที่ 8 ซอยอนุมานราชธน ถ.สุรวงศ์ แขวงบางรัก เขตบางรัก จังหวัดกรุงเทพมหานคร 10500 ประเทศไทย